FAQ

How long does it take for my order to process?
Due to coronavirus (covid-19) disruptions delivery and dispatch times may vary. At the moment we advise that you please allow 1 – 2 working days for your order to be processed. You will also receive an email confirmation and notification once your order has been shipped to your destination.
How long does your lashes last for?
Our eyelashes are made up of 100% natural and ethically sourced mink hair. Each lash strand has been carefully cut and styled, in order for it to be reusable. They can be used up to 25 times as long as you maintain them properly.
What makes your lashes different?
Our mission is to provide a range of lashes for every occasion that make a statement but still feel lightweight. They can be dressed up or down and are suitable for all eye shapes and makes sure you always feel absolutely gorgeous!
What type of false lashes are they?
Our eyelashes are 3D Mink lashes.
Do you offer refunds or returns?
Our lashes are handmade and due to their individual lash assignment could look slightly different.
Please note all orders are final and cannot be changed/cancelled after they are placed. Due to the nature of our products and for hygiene purposes there are NO refunds/exchanges on our products.
For any further enquiries, please get in touch with enquiries@jenniejenkinsbeauty.com.
How can I be featured on your lookbook?
Make sure to tag @jenniejenkinsbeauty on Instagram in your gorgeous looks and use the hashtags #jjbeauty or #jenniejenkinsbeauty